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We have a comprehensive student support system in place at West Hill School.

Our pastoral system has a variety of highly skilled staff: 

  • School Counsellor
  • Heads of Year
  • Form Tutor
  • Behaviour Intervention Manager 
  • Behaviour Mentors
  • Learning Support Team

Our pastoral team can identify and direct individual support via our robust in-house support services, and most issues and concerns can be addressed directly by school. Our boys are made aware of our in-house and external support services via our IDP curriculum and the pastoral team themselves.

Support offered at school is confidential unless deemed as a safeguarding risk. 

In addition, the services below can offer mental health support should it be required.

Helpline numbers and websites

Anthony Seddon Trust: 0161 376 4439
Offers support for bereavement and loss

Anxiety UK: 03444 775 774 (Mon to Fri, 9.30am to 5.30pm)
Support service to help control anxiety


Beat: 0808 801 0711
Offers support for eating disorders

Branching Out: 0161 672 9420
Offers counselling support relating to drugs and alcohol

Offers online counselling support for 11-25yrs old


LGBTQ+ Out Loud: 0161 342 2345, 07971 599 414
Offers counselling support for people within the LGBTQ community

Mind: 0300 123 3393 (Mon to Fri, 9am to 6pm)
Mental Health Support


NHS Every Mind Matters
Mental Health Support

NSPCC Childline: 0800 1111
Offers 1:1 child/young person’s telephone counselling

PAPYRUS: 0800 068 4141 (Mon to Fri: 10am-5pm & 7pm-10pm. Weekends 2pm-5pm)
Prevention of young suicide


Samaritans: 116 123
Offers telephone counselling

The Cyber Helpline
Free, expert help for victims of cybercrime & online harm

TOG Mind – The Hive: 0161 330 9223
Offers support for young people with access to different activities supporting your Mental Health


You Think: 0161 342 5672
Offers Sexual Health and Relationship Advice

For more information: Speak to Mrs Taylor (Emotional Health Officer/School Counsellor)

Bereavement support

  Hope Support Services – Helping young people when someone gets sick

Hope is a registered UK charity that, since 2009, has been supporting young people aged 5 to 25 when a close family member is diagnosed with a life-threatening illness, such as cancer, Covid-19 or other disease.

How we can support you | Child Bereavement UK

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

They offer free, confidential bereavement support for individuals, couples, children, young people, and families, by telephone, video or instant messenger, wherever you live in the UK. They also offer face-to-face support from a number of locations.

Winston's Wish - giving hope to grieving children (

Through information, on-demand services, bereavement support and counselling, they support young people across the UK to understand their feelings, process their grief and find ways to move forward with hope for a brighter future.

They also help the adults who are caring for young grieving people, including parents, school staff and healthcare professionals.

Childhood Bereavement Network

The Childhood Bereavement Network (CBN) is a specialist membership organisation, working together to support bereaved children and young people. CBN is hosted by the National Children's Bureau, which offers organisational support to the Network.

Although CBN has its own focus, advisory group and strategy, they work collaboratively across the childhood bereavement sector, and other partners, such as the National Children's Bureau, recognising the strength that comes from working together to improve children and young peoples' lives.

Home - Cruse Bereavement Support

The “Cruse Clubs Counselling Service for Widows and their Families” was registered as a charity in October 1959. In the years since, they have expanded to help widowers, children and eventually all bereaved people, grown a network which includes over 4000 volunteers, and responded to national disasters and tragedies.

In 2021, they became Cruse Bereavement Support, and they continue to adapt to meet the needs of those who are grieving in a changing world.


We care passionately about helping bereaved children, young people and their families find hope and healing after the death of someone close. Our free, confidential bereavement support is available to anyone who needs it, open weekdays from 9am to 9pm on 0808 802 0111. Our family liaison team can help bereaved children, young people and their families find the right support, whether it is our specialist counselling sessions, workshops, programmes, information and advice.

Stress and anxiety: Support for students