Getting Online at Home

If you have a Windows 10 PC, you may want to follow this clip for how to get onto a Remote Desktop Session.

We provide full access to the school desktop remotely using Windows Remote Desktop.  Either type into the address bar of your web browser or click the image below:

Log in with your network details and select West Hill School (remember to include "westhillschool\" before your username):

You may get the warning message below, this is a windows security feature, click on Connect.

A second login box may come up - you must type your username in with the school's domain name like this: westhillschool\username where username is your network login username.  If you don't put "westhillschool\" before your username, it will keep reloading the login box.

The Pupil Desktop will be displayed which is identical to the one used in school.


If you have problems connecting download the latest Microsoft Remote Desktop and install it


*Please be aware that the version of Microsoft Remote Desktop available on the Apple App Store is not compatible with versions of IOS below 13.0!


Microsoft Remote Desktop Configuration



Configure Remote Resource

Once you start the client software, you should see…




Click on the + icon in the top right of the screen

You should then see


Select Remote Resources

This will then display



Click in the field to enter the URL of the Remote Portal

For West Hill School, this is


The program will prompt you for credentials

Either select Add User Account



Enter your credentials in the form:




Click Save

You should see Desktops and Apps tabs near the top, select Desktops:


Click on icon called West Hill School, this will start your remote session.


If you still require assistance please email with your contact details, the problem you are having and screen shots of any error messages and a member of the ICT Support team will endeavour to help you.